Group Events FAQs

Frequently Asked Questions

Thank You for considering Fontana Village Resort for your upcoming event. Situated at the gateway to the Great Smoky Mountains National Park in western North Carolina, our year-round resort offers a unique yet unforgettable setting for meetings and special occasions. We are a comprehensive, full-service event destination with everything you need for success under one roof. Along with breathtaking mountain views and a full-service marina, you’ll find a range of accommodations, engaging activities, and a dedicated staff ready to help your guests enjoy every moment.

Fontana Village Resort will make your event one to remember! We provide personalized attention and inspiring surroundings ideal for executive retreats, family reunions, car and motorcycle clubs and more! Among our 17,000 square feet of function space, you’ll find an array of indoor and outdoor spaces that make it easy to connect, collaborate, or celebrate. You can also count on our friendly staff to ensure a customized experienced tailored to your specific needs.

Do you have packages?

We don’t have set packages, rather an à la carte style pricing.  Our menus can be completely customized to your preferences.

Can I get a site tour?

Yes! We are happy to show you the resort, venue spaces and lodging options. Based on schedules and other events in progress, we do require that site visits are scheduled ahead of time. Fill out the inquiry form and our team will be in touch!

Do you have a minimum cost?

No.  We do require for the rental of the Events Hall or Carolina room that you are having a catered meal for the entire group.  We do not rent these spaces for meeting space only.

Do you allow outside food and beverage?

No. Due to specific liability we do not allow outside food and beverage.

Can I bring my own alcohol?

Fontana Food and Beverage is responsible for administering the regulations set by the North Carolina State Liquor Commissions for sale and service of alcoholic beverages. It is, therefore, the policy that alcohol cannot be brought into events or banquet rooms from outside sources and consumption areas will be designated by Fontana Village Resort. We reserve the right to refuse service of alcoholic beverages to anyone for any reason.

How far in advance do I need to book?

The earlier you book the more likely you will get your desired date and space. Our summer and fall dates will book up quickly.

What is your cancellation policy?

The cancellation fee will be based on a sliding scale depending on when the Hotel receives written notification. Cancellation fees will be based on estimated total Food & Beverage, Venue Rental and Lodge Room revenue committed to in your contract. The Organizer’s deposit will be applied toward any cancellation fee due.

Do you allow pets at the resort?

Yes, for a non-refundable fee of $25 per pet per day. No pets are allowed in the Lodge rooms, only in our cabins.

Are leftovers permitted to be taken from the buffet?

Due to NC Health Code we cannot allow it.